Refund Policy

At LuxuryAscent, we strive to provide exceptional service and transparency. Please review our refund policy below:

1. Eligibility for Refunds
   Refunds are only available before the submission of your application for hotel or airline elite status upgrades. Once the application has been submitted, refunds cannot be issued unless the upgrade process fails.

3. Issues During the Process
   If you encounter any issues during the upgrade process, please don’t hesitate to contact our support team at support@luxuryascent.com. We’re here to assist you and ensure a smooth experience.

4. Hotel Reservations Refund Policy
   For hotel reservations, refund policies may vary depending on the specific service. Please carefully read the service description for detailed information about the applicable refund terms.

5. Refund Processing Time

   • Approved refund requests will be processed within 3 business days.

   • For credit card payments, refunds typically take 5–10 business days to reflect on your statement, depending on your bank or payment provider.

We are committed to your satisfaction and will do our best to address any concerns quickly and professionally. Thank you for choosing LuxuryAscent!